Employment Opportunities

At DICE Corporation, we believe that a company is only as good as the people behind it. There is nothing that cannot be overcome, as long as team members work together on a focused goal. DICE Corporation believes that nothing is impossible for its employees to achieve and our goal is to become one of the largest software companies in the world.

DICE Corporation is committed to treating its employees with fairness and respect. The strong work ethic and commitment from our present employees has made the company what it is today. DICE is dedicated to providing equal employment opportunities for all applicants and employees. Individuals are evaluated on their personal skill and merit.

If you feel you can make a valuable contribution to the our team, DICE Corporation may have a job opening for you.

If you are interested please send your resume to:

Human Resource Department
DICE Corporation
1410 S. Valley Center Dr.
Bay City, MI 48706

or email DICE Human Resources

At DICE Corporation, the following positions become available periodically:

• Software Engineer-Alarm
• Software Engineer-Accounting
• Trainer-Accounting
• Training- Service Department
• Technical Writer/Editor
• Client Care Representative

Hardware Technician

Description: Provide IT technical support, consisting of high level expertise on custom software application packages in both Linux and Windows platforms. In-depth knowledge of technical skills in rack mount servers, desktop systems, networking, remote connectivity and infrastructure support, and documentation. Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.

Qualifications: Experience in Linux is a must. Previous Technical Support experience is preferred. Experience with various computer peripherals and applications. Knowledge in installation and configuration of servers, PCs, and misc. hardware/software. Excellent problem solving and resolution experience. Customer oriented and focused on meeting the client's needs. Good verbal and written communication skills. Integrity, attention to detail, timeline sensitive, goal-oriented, motivator, ability to analyze and solve problems, sound decision making skills, team player, self disciplined, and adaptability.

Software Engineer-Alarm

Description: Alarm Software Engineers are responsible for designing, developing and testing solutions to complex software engineering problems. They will initially work on problems of moderate scope dependent on their abilities. Other tasks include providing work estimates and writing detailed design specs and documentation.

Qualifications: The ideal candidate for this position will have a Bachelor's degree in C/S or CIS or a related field with knowledge of software engineering and the role of testing in the software lifecycle. Interested applicants should be self-learners with good troubleshooting skills. Experience working in the UNIX operating system environment is a plus. Applicants must also be willing to travel if necessary.

Support Representative-Alarm

Description: An Alarm Support Representative provides telephone support to customers and assists them in the development and integration of solutions based on DICE software. Representatives will research and reproduce customer issues, and escalate issues to DICE Software engineering.

Qualifications: Interested applicants should be self-learners with excellent technical communication, problem solving, organizational and interpersonal skills. Computer knowledge and/or Central Station experience is a plus.

Software Engineer-Accounting

Description: The primary function of the Accounting Software Engineer is the development and maintenance of accounting based software for the security and alarm industry.

Qualifications: Interested applicants must be hard working, be able to function individually with minimal supervision and must be able to work with a team. Programming experience is also mandatory. At least two years of programming experience is preferred and college courses do count. Experience with accounting software is helpful. Applicants must also be willing to travel if necessary.

Trainer-Accounting

Description: The primary function of the Accounting Trainer is to train and evaluate the Accounting Support team in the use of DICE Accounting software, phone systems, customer communication and troubleshooting techniques. The Accounting Trainer will also work with customers regarding issues with their accounts and will keep them informed until a resolution for their issue is found.

Qualifications: Interested applicants must have experience with accounting software. They must possess excellent verbal and written communication skills. A background in customer service is also helpful. Applicant must be comfortable speaking and presenting material in front of groups.

Technical Writer/Editor

Description: The primary function of the Technical Writer/Editor is the development and maintenance of user documentation for a rapidly growing software company. Duties include the designing, scheduling, testing, writing, editing, and publishing of documentation to hardcopy, online help, CD-ROM, and HTML environments. Additional duties may include the opportunity to write, edit, and assist others in the development of internal, sales, and marketing documentation.

Qualifications: A degree in Communications, Technical Writing, or related field is preferred. At least 2 years of experience in a technical writing capacity, preferably user documentation at a software company. Applicants must be able to work with and around programmer's deadlines and schedules. Experience with alarm monitoring or accounting software is helpful as well as experience with WordPerfect, Word, PDF, HTML, Windows, and UNIX.

Client Care Representative

Description: Customer Service Representatives are responsible for the flow of communications between the DICE Support Department and its customers in regards to escalated issues. CSRs perform follow-up contacts on customer issues, provide weekly summaries of activities and monitor agreements. CSRs also initiate business contacts with DICE customers.

Qualifications: Interested candidates need to posses strong written and oral communication skills, a professional work ethic and some computer experience. A background in customer service and the alarm industry are also beneficial.