Deployment Services
DICE provides a fully supervised implementation process for your software purchase. This process begins with the assignment of a project manager. Your project manager becomes the point-of-contact for all of your implementation needs. He/She will work with you to develop an appropriate schedule for training and "go-live" and then lead you throughout the process to make sure that your questions are answered and promises are delivered on time and to your satisfaction.
Your project manager will also complete a business analysis of your company. During this on-site evaluation, the project manager will work side-by-side with the people who make your company work. The project manager will take detailed notes of your current business rules and processes as well as your paperwork flow. Upon completion, you receive a full copy of the project manager's report. This report will be used by DICE staff to make sure that the data conversion and training are focused on those areas that are key to your company's success. The project manager can also make recommendations to you on how to best benefit from DICE software given your particular business model.
Implementation Steps
The following steps are done to make sure that your implementation goes in a smooth and orderly fashion:
- Business Analysis
- Hardware Site Survey
- Initial Data Capture & Training for Subsequent Capture
- Data Mapping & Conversion at DICE
- Hardware Configuration and burn in at DICE Main Office
- Pre-Training at DICE Headquarters
- Review of Data Conversion
- Configuration of Central Station
- Configuration of Service
- Configuration of Dealer Billing
- Hardware Installation
- Initial Central training at your location
- Initial Service training at your location
- Initial Dealer Billing training at your location
- Final data capture and conversion
- Central, Service, and Dealer Billing "Go-Live" week
- Initial Accounting Data Capture
- Accounting Data Conversion
- Accounting (AP, AR & GL) Training at your location
- Final Accounting Data Capture & Conversion
- Accounting "Go Live" week
If you purchase the Sales & Job Management Suite, you will also receive:
- Configuration of Sales Management, Installation Management & Job Costing.
- Training for Sales Management, Installation Management & Job Costing.
If you purchase the Inventory Management Suite, you will also receive:
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