DICE Telecom provides the latest telephone solutions and technologies to improve your customer service communications.

As a dealer of AltiGen phone systems, we help large and small businesses to not only greatly improve customer relations and retention, but increase employee efficiency and productivity.  Thus, enhancing an organizations infrastructure and appearance as a whole, which is what we strive for when it comes to providing the right solution for our clientele.

It is becoming increasingly apparent and cost effective for small to mid-sized clients to generate their communications over the internet.  IP-PBX (VoIP) business telephone solutions produced by AltiGen can improve customer and operator interaction.  Your customers get through to operators efficiently and are satisfied with the obvious reduction in waiting time.  AltiGen phone systems offer improved service though VoIP and Analog communications, providing a phone switch that can easily enforce the unification of your entire company.  

We provide the phone system equipment, installation, and training. Also, DICE telecom offers 24x7 Call Center Support and Remote Disaster Recovery through our headquarters in Bay City, MI.

Why Companies choose AltiGen Phone Systems:
  • Powerful All-in-One Capability Mobility: The most advanced on the market with one touch "Follow Me" feature included!
  • Voice Over IP: Connect remote employees or multiple locations. Manageability: AltiGen makes self-administration easy and was the first phone system designed with the IT staff in mind.
  • Accountability: Companies use AltiGen as a real-time "Report Card" for monitoring and managing interaction with customers, lowering liability costs and heightening employee productivity.
  • Contact Center Capability: Companies have the option to add advanced call center capability to their AltiGen systems through affordable software.

For more information please also visit www.telecom.dicecorp.com

News
February 18, 2009 Are Computers Replacing Operators in Central Stations?

January 5, 2009 In a Bad Economic Time Doyle Security and Dice Corporation Find Killer Solution for Dealers

September 22, 2008 Fifth Annual DICE Users Group Meeting a Great Success

June 6, 2008 DICE Corporation Integrates with VPI’s Advanced Call Recording Technology

April 4, 2008 DICE Corp release Inbound/Outbound Voice Automation System

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