DICE
Telecom provides the latest telephone solutions and technologies
to improve your customer service communications.
As a dealer of AltiGen phone systems, we help
large and small businesses to not only greatly improve
customer relations and retention, but increase employee
efficiency and productivity. Thus, enhancing an
organizations infrastructure and appearance as a whole,
which is what we strive for when it comes to providing
the right solution for our clientele.
It is becoming increasingly apparent and cost effective
for small to mid-sized clients to generate their communications
over the internet.
IP-PBX (VoIP) business
telephone solutions produced by AltiGen can improve customer
and operator interaction. Your customers get through
to operators efficiently and are satisfied with the obvious
reduction in waiting time. AltiGen phone systems
offer improved service though VoIP and Analog communications,
providing a phone switch that can easily enforce the unification
of your entire company.
We provide the phone system equipment, installation, and
training. Also, DICE telecom offers 24x7 Call Center Support
and Remote Disaster Recovery through our headquarters in
Bay City, MI.
Why Companies choose AltiGen Phone Systems:
- Powerful All-in-One Capability Mobility: The
most advanced on the market with one touch "Follow Me"
feature included!
- Voice Over IP: Connect remote employees or
multiple locations. Manageability: AltiGen makes self-administration
easy and was the first phone system designed with the
IT staff in mind.
- Accountability: Companies use AltiGen as a
real-time "Report Card" for monitoring and managing
interaction with customers, lowering liability costs
and heightening employee productivity.
- Contact Center Capability: Companies have the
option to add advanced call center capability to their
AltiGen systems through affordable software.
For more information please also visit
www.telecom.dicecorp.com
News
February 18, 2009 Are Computers Replacing Operators in Central Stations?
January 5, 2009 In a Bad Economic Time Doyle Security and Dice Corporation Find Killer Solution for Dealers
September 22, 2008 Fifth Annual DICE Users Group Meeting a Great Success
June 6, 2008 DICE Corporation Integrates with VPI’s Advanced Call Recording Technology
April 4, 2008 DICE Corp release Inbound/Outbound Voice Automation System